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Shipping and Returns


Shipping costs within Germany

Below 20,00€ order value we charge 3,90€ for postage and packing. 
Orders from 20,00€ onwards are postage-free.

Shipping costs within EU member states 

Below 150,00€ order value we charge 9,90€ for postage and packing.
Orders from 150,00€ onwards are postage-free.

Shipping costs in Europe outside EU  

Below 200,00€ order value we charge 12,90€ for postage and packing. 
Orders from 200,00€ onwards are postage-free.   


Worldwide shipping

Below 250,00€ order value we charge 16,90€ for postage and packing.
Orders from 250,00€ onwards are postage-free.  

If delivery takes place to a non-EU country, additional customs duties, taxes or fees may have to be paid to the relevant authorities. It is recommended to check with customs or tax authorities for details before ordering.

Delivery times 

Delivery within Germany is within 5 working days, to all other EU states within 7 working days after conclusion of contract.

We ship all deliveries via DHL GoGreen. 


Returns 

Please complete the returns form which is part of the delivery and send the unwashed products back sufficiently stamped to:

loud + proud GmbH
Kasernweg 4

D-91217 Hersbruck



After receipt of the goods we’ll issue a credit note and transfer the money with the payment method you have chosen with your purchase. 
You bear the cost of returning the goods.